Please review our Company Refund Policy below and contact us with any questions!
Refunds for Withdrawal Prior to the Program
For all NXTsports (“NXT”) camps and clinics for individual registrants, in the event a properly registered participant wishes to withdraw and submits a refund request at least 21 days prior to the beginning of the scheduled event, NXT shall issue a full refund less a processing fee equal to 10% of the registration price.
Less than 21 days prior to the beginning of the scheduled event, NXT shall honor refund requests only when medical conditions prohibit a registrant from participating. NXT reserves the right to request documentation of the medical condition prior to processing the refund. Medical refunds shall consist of full refunds less a processing fee equal to 10% of the registration price.
Refunds due to Event Cancellation
If an individual event is fully canceled due to weather conditions, properly registered participants will receive full refunds less a processing fee equal to 10% of the registration price. NXT shall not issue refunds in the event aspects of an individual event are canceled, altered, or shortened due to weather conditions, or other factors. In the force majeure event that an outbreak of communicable disease and/or a governmental order prohibiting mass events make holding an individual event impossible, impracticable, or illegal, NXT shall not issue refunds.
NXT reserves the right to alter its policy on a case-by-case basis should unusual or extreme circumstances prohibit participation by a properly registered individual.
NXT Club Directors reserve the right to issue refunds or credits at their sole discretion. If a refund or credit is issued, NXT is under no obligation to issue the same or similar refund in the future. NXT has the right to refuse any and all refund requests.
NXT reserves the right to alter its policy on a case-by-case basis should unusual or extreme circumstances prohibit participation by a properly registered individual.
Summer 2020 Refund Policy
Due to the extreme circumstances caused by the COVID-19 pandemic, which has affected every aspect of the global economy, all event refund requests shall be handled on a case-by-case basis.
Fall 2020 Refund Policy
Refunds for Withdrawal Prior to the Event
For all NXT team tournaments, in the event a properly registered participating team wishes to withdraw and submits a refund request at least 60 days prior to the beginning of the scheduled event, NXT shall issue a full refund less a processing fee equal to 10% of the registration price. NXT shall not honor refund requests received less than 60 days prior to the beginning of the scheduled event.
NXT reserves the right to alter its policy on a case-by-case basis should unusual or extreme circumstances arise.
Refunds due to Event Cancellation
For all NXT team tournaments, all deposits are non-refundable, unless the event is canceled. If a team event is fully canceled due to weather or other conditions, properly registered teams will receive full refunds. NXT may, at its sole discretion, withhold a processing fee equal to 20% of the registration price. NXT shall issue refunds within 180 days of the event’s scheduled date of completion. Under no circumstances shall NXT be obligated to issue a refund to any team that completes two scheduled games at an event. NXT reserves the full right to shorten or alter games at its events in order to complete as many games as possible. Any team that fails to participate in a scheduled game where referees and an opposing team are present at the scheduled field shall not be eligible for a refund.
In the force majeure event that an outbreak of communicable disease and/or a governmental order prohibiting mass events make holding an individual event impossible, impracticable, or illegal, NXT shall handle all refunds on a case-by-case basis. NXT further reserves the right to alter its policy on a case-by-case basis should unusual or extreme circumstances prohibit participation by a properly registered team.
In the event that a player who has registered for a NXT Showcase Lacrosse** event seeks to withdraw, the following refund policy shall apply: NXT will grant, in full, any written refund requests made at least 90 days prior to the start of the event. Requests made 60 days prior to the event will be granted a 50% refund. All refunds will be issued either via check or via a credit back to the credit card (when available). Full refunds will be issued minus a 10% processing fee.
Beginning 30 days prior to the event, NXT will issue refunds for events only when the registered player has a medical issue that prohibits participation in the Showcase Lacrosse event. NXT, at its sole discretion, may request medical documentation before processing a medical refund request. In the force majeure event that an outbreak of communicable disease and/or a governmental order prohibiting mass events make holding an individual event impossible, impracticable, or illegal, NXT shall handle refunds on a case-by-case basis.
**NXT Showcase Lacrosse events include:
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